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Plat-Admn-301考試資訊:Salesforce Certified Platform Administrator II|Salesforce Plat-Admn-301最佳途徑
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Salesforce Plat-Admn-301 考試大綱:
主題
簡介
主題 1
- Security and Access: This section of the exam measures the skills of Salesforce Administrator and covers how record-level access, field access, and sharing models impact data visibility across the system. It focuses on understanding controlled-by-parent relationships, territory management, role hierarchies, and access to reports, dashboards, and email folders. It also includes comparing custom profiles, permission sets, and delegated administration, along with evaluating different authentication methods. The section also addresses the structure of business models such as person accounts, standard accounts, contacts, and contact-to-multiple-account relationships.
主題 2
- Process Automation: This section of the exam measures skills of Salesforce Consultant and covers choosing the right automation tools to solve complex business problems. It focuses on understanding the capabilities and limitations of declarative tools, identifying the right troubleshooting methods, and applying automation correctly within Salesforce’s order of execution. This section emphasizes designing efficient, scalable automation using workflow tools, flows, and other declarative features.
主題 3
- Auditing and Monitoring: This section of the exam measures skills of a Salesforce Support Specialist and covers the tools used to monitor system behavior and review user activity. It includes understanding debug logs, setup audit trail, and methods for ensuring sensitive data is handled correctly in both production and sandbox environments. It also explains how to review and troubleshoot security settings, including recognizing pending updates that might affect system access.
主題 4
- Data and Analytics Management: This section of the exam measures skills of Salesforce Data Analyst and covers data quality assessment, data enrichment, and duplicate management. It explains how to choose appropriate reporting and analytics tools for advanced requirements, including custom report types, snapshots, formulas, joined reports, and dashboard configurations. It also covers methods for connecting external data sources using big objects, external objects, data warehouses, data lakes, and Salesforce Connect. Finally, it describes the suitable tools and methods for importing data, including Data Loader, Data Import Wizard, and external IDs.
Salesforce Plat-Admn-301考試資料 - 最新Plat-Admn-301題庫
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最新的 Salesforce Administrator Plat-Admn-301 免費考試真題 (Q193-Q198):
問題 #193
Cloud Kicks has a very large knowledge base in Salesforce, Service reps are having a hard the finding the most reviewing articles because there are too many search results.
What should the administrator do to help service reps quickly narrow down the number of articles?
- A. Delete and remove old Knowledge articles.
- B. Update Knowledge to auto-search the case's subject.
- C. Implement and configure Data Categories.
- D. Activate and configure Einstein Search.
答案:C
解題說明:
Data Categories are a way to organize and classify knowledge articles into a hierarchical structure based on topics or criteria. Data Categories can help service reps quickly narrow down the number of articles by filtering or browsing by category. Data Categories can also be used to control the visibility and access of articles for different users or roles.
問題 #194
At Ursa Major Solar, several different planetary teams handle leads depending on which planet the lead is coming from. While most of the teams only need a few fields filled out to work the lead, the Jupiter team requires additional information to be filled out, such as which moon the lead is coming from. The administrator needs to automate which team is allocated the lead record based on the planet and ensure that every team has all of the information they need.
Which two features will satisfy these requirements?
Choose 2 answers
- A. Validation Rules
- B. Workflow Rules
- C. Matching Rules
- D. Assignment Rules
答案:A,D
解題說明:
Assignment rules and validation rules are two features that can satisfy these requirements:
* Assignment rules are used to automatically assign leads or cases to users or queues based on certain criteria. In this case, an assignment rule can be used to assign leads to different planetary teams depending on which planet the lead is coming from.
* Validation rules are used to validate the data entered by users and prevent records from being saved if they do not meet certain criteria. In this case, a validation rule can be used to ensure that every team has all of the information they need by making certain fields required or dependent on other fields.
The other two options are incorrect because:
* Matching rules are used to identify duplicate records based on certain fields or fuzzy logic. They do not assign records or validate data.
* Workflow rules are used to automate tasks or actions based on certain criteria. They do not assign records or validate data.
References: https://help.salesforce.com/s/articleView?id=sf.customize_leadrules.htm&type=5 https://help.
salesforce.com/s/articleView?id=sf.validation_rules.htm&type=5
問題 #195
An administrator recently Implemented multi-factor authentication (MFA) with a standard security level selectee. They are receiving cases that users are unable to log in.
What should me administrator do to troubleshoot?
- A. Reset the user passwords and ask them to try again.
- B. Change MF-A to High Assurance.
- C. Check the session security level required at login on the user profile.
- D. Temporarily disable MFA.
答案:C
解題說明:
A session security level is a setting that determines how secure a user's session is based on factors such as their login method, their IP address, their browser, or their device. Administrators can configure different session security levels for different user profiles and assign different actions or permissions to each session security level.
Multi-factor authentication (MFA) is a feature that requires users to verify their identity using two or more factors of authentication when they log in to Salesforce, such as their username and password plus a verification code or an app-generated token. MFA can enhance the security of user sessions and prevent unauthorized access.
If an administrator recently implemented MFA with a standard security level selected and is receiving cases that users are unable to log in, they should check the session security level required at login on the user profile. This setting determines what session security level users need to have when they log in based on their profile. If this setting is higher than the standard security level, users may not be able to log in with MFA alone and may need additional factors of authentication. References: https://help.salesforce.com/s/articleView?
id=sf.security_sessions.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.identity_mfa.htm&type=5
問題 #196
AW Computing has a private sharing model for Its accounts, but a sales rep occasionally needs ass/stance from an engineer. What feature should be used to grant the engineer access to the necessary account, while maintaining the company's data security?
- A. Permission Set Group
- B. Custom Profile
- C. Account Teams
- D. Permission Set
答案:C
解題說明:
Account teams are groups of users who work together on an account. Administrators can enable account teams and grant team members different levels of access to accounts and related records such as contacts, opportunities, and cases. By using account teams, Cloud Kicks can grant engineers access to the necessary accounts when they need assistance from them, while maintaining data security for other accounts that they do not need to access. References: https://help.salesforce.com/s/articleView?id=sf.accountteam.htm&type=5
問題 #197
Users report that the industry picklist field is no longer visible on account records. What test can an administrator use to troubleshoot the issue?
- A. Field history tracking
- B. Setup audit trail
- C. Field audit history
- D. Debug log
答案:B
解題說明:
The setup audit trail tracks the recent setup changes that you and other administrators have made to your org.
It can help you troubleshoot issues by showing you what changes were made, who made them, and when. In this case, the setup audit trail can help the administrator identify if someone changed the field-level security, page layout, or profile settings for the industry picklist field. References: https://help.salesforce.com/s
/articleView?id=sf.monitorsetup.htm&type=5
問題 #198
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